Privacy Policy

Your privacy matters to us. Here's how we protect and handle your information.

At AscendPrime, we believe transparency builds trust. This privacy policy explains exactly how we collect, use, and protect your personal information when you interact with our NFT marketplace and platform development services. We've written this in plain language because legal jargon shouldn't stand between you and understanding your rights.

Information We Collect

Personal Information You Provide

When you contact us or use our services, you might share:

  • Name and contact details when you reach out for project inquiries
  • Business information when discussing your NFT marketplace needs
  • Project specifications and requirements during our consultation process
  • Payment information when you decide to work with us
  • Communication preferences for project updates

Technical Information We Automatically Collect

Like most websites, we gather some technical data to improve your experience:

  • IP address and general location information
  • Browser type and device information
  • Pages you visit and time spent on our site
  • Referring websites and search terms used
  • Technical performance data to troubleshoot issues

How We Use Your Information

We use your information for specific, legitimate business purposes:

Service Delivery

  • Responding to your inquiries about NFT marketplace development
  • Providing project consultations and technical assessments
  • Delivering the development services you've contracted
  • Sending project updates and milestone notifications

Business Operations

  • Processing payments and maintaining financial records
  • Improving our website functionality and user experience
  • Analyzing trends to better serve the NFT development community
  • Complying with legal obligations in Argentina and internationally

Information Sharing and Disclosure

We don't sell your personal information. Period. We only share information in these specific situations:

When We Might Share Information

With your explicit consent, with trusted service providers who help us deliver services (under strict confidentiality agreements), or when legally required by Argentine or international law.

Service Providers

We work with carefully selected partners who help us provide better service:

  • Payment processors for secure transaction handling
  • Cloud hosting services for website and data management
  • Analytics tools to understand how our site is used
  • Communication platforms for project coordination

All these partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

Your Rights and Control

You have significant control over your personal information. Here's what you can do:

Access and Correction

You can request to see what personal information we have about you and ask us to correct any inaccuracies. We'll respond within 30 days and provide this service at no cost.

Data Portability

Want to take your data elsewhere? You can request a copy of your personal information in a commonly used, machine-readable format.

Deletion Rights

You can ask us to delete your personal information, subject to certain legal exceptions (like maintaining records for completed financial transactions as required by Argentine tax law).

How to Exercise Your Rights

Simply email us at support@ascend-prime.com with your request. We'll verify your identity and process your request promptly. No lengthy forms or complicated procedures.

Data Security

We take data security seriously and implement multiple layers of protection:

  • SSL encryption for all data transmitted to and from our website
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Secure cloud storage with reputable, compliant providers
  • Regular backups with encrypted storage
  • Employee training on data protection and privacy practices

While we implement industry-standard security measures, no system is completely foolproof. We continuously monitor and update our security practices to address emerging threats.

Data Retention

We keep your information only as long as necessary for legitimate business purposes:

Active Business Relationships

While we're working together on your NFT marketplace project, we retain all relevant information to provide effective service and support.

Completed Projects

After project completion, we keep essential records for 7 years to comply with Argentine business regulations, but we delete unnecessary personal details within 2 years unless you request otherwise.

Marketing Communications

If you've subscribed to updates, we keep your preferences until you unsubscribe or ask us to delete your information.

International Data Transfers

Our primary operations are based in Argentina, but some of our service providers operate internationally. When we transfer your information outside Argentina:

  • We ensure the destination country has adequate privacy protections
  • We use contractual safeguards that meet international standards
  • We regularly review and audit our international partners
  • We provide notice when significant changes occur

You can request specific details about international transfers affecting your data by contacting us directly.

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience:

Essential Cookies

These are necessary for basic website functionality, like remembering your preferences during a single visit.

Analytics Cookies

We use these to understand how visitors interact with our site, helping us improve the user experience. These don't identify you personally.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website functionality, but you can still access our main content and contact information.

Changes to This Policy

We review and update this privacy policy annually, or whenever there are significant changes to how we handle your information. When we make updates:

  • We'll post the new version on our website with a clear effective date
  • For significant changes, we'll email existing clients directly
  • We'll highlight what's changed in plain language
  • We'll provide a reasonable notice period before changes take effect

Your continued use of our services after changes become effective indicates your acceptance of the updated policy.

Legal Basis for Processing

Under Argentine and international privacy laws, we process your personal information based on:

  • Your consent when you contact us or engage our services
  • Contractual necessity to deliver the NFT development services you've requested
  • Legitimate business interests in improving our services and website
  • Legal obligations under Argentine tax and business regulations

You can withdraw consent at any time, though this might affect our ability to provide certain services.

Questions or Concerns?

We're here to help with any privacy questions. Don't hesitate to reach out if something isn't clear or if you want to exercise any of your rights.

Email: support@ascend-prime.com

Phone: +542234890222

Address: Churrinche 4563, Santa Rosa, La Pampa, Argentina

This privacy policy is effective as of January 15, 2025